Answer: Absolutely! After you receive the phone, you can record your custom greeting directly into it by pressing a button. You can repeat the process as many times as you’d like until you’re fully satisfied with your final greeting.

Answer: After your event, you will be responsible for plugging the USB-C cable into your computer or laptop to download all your messages. We recommend creating a second or even third backup to ensure you have them for life.

Please note that we do not have the ability to send your messages after your event. You must download and save them before returning the device. Once we receive your return, we automatically format the internal memory, which means your messages will be permanently deleted and cannot be recovered.

Answer: No phone line or wall power is needed during your event. Our phone has a high-capacity built-in rechargeable battery—just charge it for 2 hours hours, and it’ll be good to go for your entire day event.

If you are located in the lower 48, we will ship anywhere for free, no matter how small your town is :) 

Answer: This package includes the elegant black and gold phone. This model uses a new large internal memory, and you will be responsible for downloading all of the messages using a USB-C cable to your laptop or computer after your event. When you plug it to your computer, it shows up like a jump drive (Super easy)

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Q: Can I purchase a vinyl record later?
A: Yes! Because we don’t like pressuring you to pay upfront, you can always purchase a vinyl record later through our preferred vendor for only $59.99 and pay them directly. They also offer fully customizable options, including creating an album sleeve with your photo. (Payment is made directly to them after the event.)

We normally ship phones 10 days before an event date, and you can expect a text message or email to provide a tracking number. Follow the easy guide below to guarantee your phone is received onetime.

Easy Customer Responsibility Before Event: You can expect a UPS tracking number seven days prior to your event. If you have not received a tracking number by email or text by that time, you must call us and speak with a live representative no later than seven days before your event so we can guarantee you receive on time :)

‭(575) 483-7826‬